Note: Do NOT return your product to the store it was purchased. Retail stores are NOT authorized to provide service under this Lifetime Warranty.
When filing a claim you must choose the product you purchased. If the product you purchased is not available (e.g. out of stock, discontinued item), a substitution will be made at ProSource’s discretion for a product with comparable performance, appearance, and value.
This Lifetime Warranty covers only manufacturing defects including any defects in materials and workmanship. ProSource has sole discretion to determine manufacturing defects. Normal wear and tear, loss, or theft is not covered under this Lifetime Warranty. This Lifetime Warranty applies to all types of defects or failure during standard use.
This Lifetime Warranty extends only to the original purchaser of the ProSource product and cannot be transferred to another owner if sold.
This Lifetime Warranty lasts for the life of your ProSource product.
This Lifetime Warranty applies only to purchasers of ProSource products who are residents of the United States.
The sole remedy under this Lifetime Warranty is replacement of the covered ProSource product with an identical or comparable product, at the discretion of ProSource. ProSource is NOT liable for any other remedy (such as cash refund) or for any damages, whether actual, special, incidental, punitive, or consequential damages resulting from the use or misuse of the ProSource product. All replacements are final and have no cash value.
Note: Some states do not allow the exclusion or limitation of special, incidental, punitive or consequential damages, so the above limitation or exclusion may not apply to you.
ProSource reserves the right to reproduce all or any portion of any customer letter, email, photograph and/or other communication received by ProSource in connection with this Lifetime Warranty in its advertising or promotional materials without compensation to the customer. The submission of any such letter, email, photograph and/or other communication as part of a claim will constitute a license authorizing ProSource to use and reproduce all or any portion of those materials in connections with its business.
Any missing, incomplete, or incorrect data entered by the consumer is not the responsibility of ProSource. Please verify it is a ProSource product by looking for the ProSource name or logo. Non ProSource products are not covered by this Lifetime Warranty and will not be eligible for replacement.
This Lifetime Warranty gives you specific legal rights, and you may have other rights that vary from state to state.